Your personal data matters to us. This page explains exactly what information inplay collects from Filipino players, how we use it, and the rights you hold under Philippine data protection law.
When you register and use the inplay platform, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your billing and payment details, including your preferred PHP payment method, to process deposits and withdrawals securely. During your sessions on the platform, we automatically gather technical data such as your IP address, device type, browser version, and pages visited, which helps us maintain platform security and improve your experience. If you contact our support team, we retain records of those communications to resolve issues and improve our service quality. We do not collect sensitive personal information beyond what is required for account verification and regulatory compliance under the Data Privacy Act of 2012.
The personal data you provide is used primarily to create and manage your inplay account, verify your identity, and process your financial transactions in Philippine pesos. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies. Technical and usage data helps us detect suspicious activity, prevent fraud, and ensure the integrity of the betting environment for all Filipino players. Where you have opted in, we may use your contact information to send you relevant promotional offers and platform updates — you can withdraw this consent at any time through your account settings. We may also use aggregated, anonymised data for internal analytics and platform improvement, but this data cannot be used to identify you personally. All data processing activities are carried out on a lawful basis as defined under the Data Privacy Act of 2012 and its implementing rules.
inplay does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are bound by strict data processing agreements. In certain circumstances, we are legally required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required by applicable law or a valid legal order. If inplay undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance of any such change. All third-party partners we work with are required to handle your data in accordance with the Data Privacy Act of 2012 and maintain security standards equivalent to our own. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are kept for a minimum of five years following account closure to satisfy anti-money laundering and gaming regulatory requirements. All data stored on the inplay platform is protected using industry-standard encryption both in transit and at rest, and access is restricted to authorised personnel only. We conduct regular security assessments and apply software updates promptly to protect against known vulnerabilities and emerging threats. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the National Privacy Commission within the timeframes prescribed by Philippine law. You are also responsible for keeping your own account credentials secure and should notify us immediately if you suspect any unauthorised access to your account.
As a Filipino player and data subject under the Data Privacy Act of 2012, you have a number of rights regarding your personal information held by inplay. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You may also request the erasure or blocking of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, you can contact our data protection team using the support details available on the platform. We will respond to all verified data subject requests within the timeframes required by applicable Philippine law.
The inplay platform uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and keep your session secure while you are logged in. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as account login and bet placement. We also use analytics cookies to understand how players navigate the platform so we can identify areas for improvement — this data is collected in aggregated form and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. Our cookie practices are reviewed regularly to ensure they remain aligned with Philippine data protection requirements and evolving best practices.
inplay may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will notify registered players via the email address associated with their account or through a prominent notice displayed upon login. The effective date at the top of this page will always reflect when the policy was last revised, so you can easily check whether any changes have been made since your last visit. Continued use of the platform after the effective date of any updated policy constitutes your acceptance of the revised terms. If you have questions about this Privacy Policy or how your data is handled, visit our FAQ page or review our Terms and Conditions for further context.
Our FAQ covers the most common questions Filipino players have about accounts, privacy, and responsible gaming. If you are ready to get started, creating a free account takes just a few minutes.